Every chapter added a vantage point. The practice holds all of them.
Most advisors bring one perspective: the outside looking in. Michael built his from four: the operator's seat, the consultant's seat, the executive's seat, and the enterprise insider's seat. That is why his diagnoses land and his designs hold.
Learning performance where the volume is relentless
Michael's career began in management roles at Comcast, where the scale of the workforce made one truth impossible to miss: when performance breaks, the cause is rarely the person alone. The seed of the Seven Factors was planted here, watching capable people succeed or stall based on the conditions around them.
His own firm, national clients, his name on the outcome
As president of his own consulting firm, Michael served national clients including Centex Homes. Running the practice taught him what every founder client of his now feels: when your name is on the door, results are the only marketing that matters.
Making the people function prove itself in numbers
Vice President of Talent Management at Learn.com, an on-demand learning platform serving more than 50 million end users, later part of Oracle. Director-level work at PwC. Then Sixt, where his leadership development program returned an independently verified 874% ROI. This era set the standard the practice still runs on: if the people work is real, it shows up in the P&L.
The model, co-published and peer-tested
ATD Press co-published Developing Exemplary Performance One Person at a Time, the book behind the Seven Factors model. Endorsed by HR and learning executives at companies like Ingersoll Rand and TNS, it turned two decades of pattern recognition into a process any leader can run.
Six years inside a 10,000-person health system
Michael spent six years accountable for the work most advisors only talk about: leading enterprise culture transformation at Broward Health, one of the nation's largest public health systems, across roughly 10,000 employees and four hospitals, advising the board and hospital administration across every corporate function. The systems he built produced measurable gains in performance review completion and patient experience scores.
Back at your side of the table, by choice
In 2026 Michael returned to full-time advisory practice as Principal at Partners4Performance, bringing enterprise-scale experience to the CEOs and founders it serves best. He is also partnering with the Columbia Leadership Group on original research into how artificial intelligence is reshaping leadership itself.
